7 Good Reasons you should have your phone number in your Adwords Ads

May 12th, 2009

This definitely isn’t a new topic - you’ve likely heard it before, been urged to try it, and you’ve also possibly ignored it. The fact of the matter is, if you’re still not doing it, you’re quite possibly missing out on some very qualified traffic.  As you know, qualified traffic means sales, and even repeat customers.
So, in the spirit of trying to “convert” anyone who might not yet have the phone number in their ads. here are seven good reasons why you should consider getting your company’s number in those ads.
1. You don’t have to sacrifice space.

It’s perfectly legitimate that you wouldn’t want to give up ad copy characters to input your phone number. Well, at least with some of your ads.  Fortunately, you don’t have to!

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It really is that easy. Just as long as the root domain of your destination and display URLs match, you can put whatever you want after that slash. Aside from being valuable front page real estate for your phone number, you should also be utilizing this space to test a variety of variable factors for success with your ads.

By putting your phone number in this prime spot, you don’t have to worry about losing characters in your description text.

2. It legitimizes your business.

I’ve seen it time and time again within client campaigns - for some reason, the ad with the phone number always gets the higher click through.

Why? Having a phone number legitimizes your business. No one is going to shell out money and time to maintain an 800 line without having a reason to use one.

Of course, you could also say the same is true of Adwords, but a lot of your customers who are searching don’t necessarily know that. They do know, however, that having an 800 number means that a business is eager to talk to its customers. Remember the days before cellphones and free long distance, when an 800 number was pretty much the only convenient way to contact a business for free? That mentality still works today with consumers. It’s as simple as testing click through. Try it - you’ll see what I mean.

3. It’s easy enough to split test.

If you’re not split testing every variable possible within your ads, why not? You’re never going to know what works the best unless you test your variables. If you find, after a few weeks, that the phone number test isn’t getting results for you, then you can easily move on.

4. People might actually call you.

What happens every time a qualified customer calls you as opposed to clicking your ads? You save money! That’s something that every business needs to do as much of as possible.

5. Branding your number

I lived on the east coast for most of my life, and I think I can say with confidence that plenty of people are familiar with Empire Carpeting.

Their company 800 number is 800.588.2300.

I haven’t been to the east coast in a few years now, and I haven’t seen an Empire Carpet commercial for a very long time. So how is it that I remember that number?

Well, Empire had several TV campaigns going at any one time, and their recognizable jingle was part of every one of those commercials. The same familiar voices would sing the phone number over and over again, and years later I still remember.

Not that I’m saying Google Adwords can quite literally sing your phone number from the page, but my point is that repetition can be incredibly effective marketing. Put the number in your ads. Put it on your website. Put it in any communication with your client, and make sure that your operators repeat it twice if you follow up on leads via phone. It’s better to make sure that your potential customers have this information handy than it is to make them look for it. Who knows - the customer could become so familiar with your number that he or she doesn’t even have to look it up.

6. Your competitors aren’t doing it.

Google them. I am willing to bet that several of your competitors still aren’t doing it, and they should be! Better yet, let them give all that qualified traffic to you!

7. It strengthens your image ads.

Put it in your ads, put it on your webpage - make sure people see that number. Again, it legitimizes you and ensures that you are within dialing distance of your consumers.

If you really want to get your money’s worth from Adwords, you want to ensure that you’re doing everything you can to get quality traffic. Changing up your ads is easy and it’s free. Run a phone number test within your ad copy and see if it works for you. i have seen the phone number addition ultimately up CTR and return, and it could for you as well.



Tips for Struggling Adwords Campaigns

November 5th, 2008

Sometimes you can use every adwords keyword tool and still have a campaign that’s really struggling. This is the part I really love. I find such satisfaction in finding new ways to help struggling accounts. It’s fun to check back in the next day after I do my work and see the account is doing great!!

One adwords tip is to think outside the box when doing your keyword search and needing keyword help. This is the fun part that I really enjoy!! Often I’ll really delve into the client’s website and get to know everything I can about their products and/or services. Read everything you can and come up with your own list of keywords, using the same nouns and adjectives they use. You can also look at competitor’s sites and read their descriptions, writing down all nouns and adjectives that describe products and services that you offer. Remember, Google does not like when you don’t play nice and misrepresent yourself, so only use words that truly represent your site. Then once you have your entire list, go through and make every combination of such words that make sense that you possibly can. For example, I had a client who was selling dog collars. Well, I reviewed all of their products and came up with many different ways to describe those dog collars, such as red dog collar, red dog collars, dog collar with studs, dog collar with stud, dog collars with stud, dog collars with studs, large breed dog collar, large breed dog collars, small breed dog collar, small breed dog collars, black dog collar, black dog collars, black large breed dog collar, black large breed dog collars, red small breed dog collar, and red small breed dog collars. The list could go on and on. Especially once your campaign starts and you see which adwords keywords are successful, go in and apply this technique to your most successful words. Come up with as many combinations of those keywords that you possibly can. I have seen this keyword suggestion help take poorly producing keyword adgroups to highly successful keyword adgroups literally overnight!!! I’m not sure why this form of keyword optimization is not a google adwords keyword tool, but I can promise you it will bring you more clicks and in turn, more traffic on your site! I think one of the reasons this google adwords tip works so well is because it truly brings in some very unique keywords that have little advertising competition. It is time consuming, but it will pay off very quickly.

Of course we all know about the keyword matching where you add quotes and brackets to successful producing keywords. For the few days Google added this to our campaigns, life was sweet. Having to manually add this yourself is such a laboring process, but it’s truly worth it. I’m hoping Google adwords will be kind and give us back this automatic keyword matching one day, but until then we’ll spend the time adding our quotes and brackets to our keywords because it definitely does help with keyword optimization and top keywords.

Furthermore, if you have a really struggling account and/or one that has high profit return, it will be worth your while to check in with that account and come up with new keywords on a daily basis. We have some of these higher maintenance accounts and what I like to do is check in at the beginning of the business day and see if all adgroups met their budgets for the previous day. Then I’ll go into my struggling groups and apply the above strategies. I have seen websites who’ve had as little as 4 conversions in one month go to 14 conversions in one day with the help of our services and truly optimizing keywords on a daily basis. It’s always worth your time and effort, though, because the sooner you can get your accounts to be successful the quicker your company starts optimizing their web based marketing and gives you high yield returns!

Don’t be intimidated by Google adwords. They really are a great way to maximize your earning potential and when you learn the tricks of the trade, they can absolutely be your best friend when it comes to bringing in the bucks! Of course the game is constantly changing as Google likes to keep us on our feet, but that’s what I love about it. I’m always up for a challenge!

The 3 Basic Google Adwords Keyword Tools

November 3rd, 2008

First let me introduce myself, I’m Mandy Kyle and am an associate of Shanee Kirk’s. Obviously I wouldn’t be working for her if I didn’t think she knew what she was doing, but I’m telling you this gal is a genius when it comes to keyword advertising, pay per click, ppc keywords, web based marketing, and search engine optimization. I feel inept to even be posting on her blog, but together we have helped to catapult poorly performing keyword campaigns into high yield profits for our clients. So I know there’s a method to my madness that will pay off and get you top keywords and the best in keyword optimization!

Keyword research is one of my fortes. I find it fascinating to find new and different internet keywords that will help maximize your potential with online advertising. Of course Google keywords adwords has three keyword tools available for your use.

The descriptive word or phrases keyword tool is always a great place to start. Use the keyword analyzer to choose words that are highly searched giving them lots of keyword popularity, yet have little advertising competition. With this day and age of online advertising, though, you’ve got to learn to be very creative. It’s funny with this keyword suggestion tool how it’s better to only list four or five words/phrases at a time to come up with similar keywords that will give you the best in keyword optimization. If you enter a large batch of words, the list of suggested keywords is not as thorough and truly only focuses on 3-4 of your given words. I have no idea why, but it’s a way around some of Google’s greater mysteries. So, there’s a great google keyword tip for you: when using the descriptive words or phrases keyword suggestion tool, only do it in batches of 4-5 words/phrases at a time.

The next google adwords tool that you can use is the website content. In addition to using links to your own website, I love finding similar sites that advertise the same kind of products/services and finding out what keywords the keyword generator might suggest based on those sites. Of course you definitely want to be true to your product or site. You never want to make false representations. Google does not like that and it’s just bad business.

Once you’ve created your google ad campaign and keyword group, you can then use the keyword research tool that allows you to use successful existing keywords to help generate new, related keywords. As always, you’ll want to look at the keyword tracking and choose words that are highly searched and hopefully have little competition.

For those that are starting out in Google Adwords, begin with the above techniques that Google provides there for you. I’ll be discussing some of my tricks of the trade during my next post. These will help with those unique and struggling accounts. So dive in, take the plunge. Start your adgroups today and you’ll immediately see how Google Adwords can work for you!

3 Easy Steps to a Quality Landing Page

October 8th, 2008

Quick and Easy - These are my 3 tips to make a landing page successful for PPC marketing.

Here is what Google says about quality Adwords landing pages.

We all know that a quality landing page is an important factor in Adwords marketing (and the quality score). Here is my summary of the most important parts!

1. Tell them what to Do. Put a call to action near the top. Make it an H1 tag. Make it clear. Make it LOUD.

2. Tell them all about it. Make the content scannable. Think “Power Point presentation.” PPC visitors make a decision on whether they are going to stay on your page or not fast. Give concise headlines and bullets. Make your offer clear. Use your Adwords keywords.

3. Let them buy now! On-Page Form - Have an on page form on your site, above the fold. Make it prominent and obvious. I have seen this simple step increase conversions 4x’s over on multiple occasions.

Shanee
Meet with an Adwords Professional Today!

Easy “Get Started” Steps - PPC 101

October 6th, 2008

I’ve received several new accounts lately. Setting up a new PPC account is not as relative to the company’s individual industry as one might think. My clients range from consumer goods to high-tech b2b engineering companies. All of the “getting started” steps are the same.

Another client wanted to give a bonus for “achieving a set number of clicks” for the month. I eagerly accepted this challenge. I completed it within 15 minutes.

Step into my PPC Classroom…

So, for the first PPC 101 post, I’d like to talk about the initial settings that I look at for Adwords campaign management. I always start out the same (although sometimes it does change). And, this is by NO means all there is to PPC management, this is just the first (and easiest) step to Adwords success!

In Adwords: Click a campaign, then click “edit campaign.” Here’s what to look for…

Budget - Set a realistic budget. How much do you really want to spend? I choose to manage/optimize PPC campaigns based on this set budget (more on that later), and I *will* spend the entire budget, so choose wisely. $20-$50 a day is a good, round amount to begin campaign optimization.

Delivery Method
- Always choose “Accelerated.” If you choose “Standard” this forces Google to guess about your search volume. They aren’t always good at guessing. Not to mention that their “guessing” can lead to a higher CPC.

Networks and Bidding: Click everything! (Well, almost).
Search and Content Network - Be sure to start with both the search and content networks — Some are “afraid” of the content network. Never fear! It has gotten better over the years, and you don’t know it won’t work until you test it. Be sure to allow for the content network to have it’s own, separate bids. Most (almost every) time you can get a much cheaper Adwords bid for the content network.

Position Preferences -
Be sure to click this feature and USE it! This is my 2nd best way to optimize. The position preferences help your CTR by boxing OUT those far out position placements that will never see a click. This will help your CPC by increasing your overall CTR (leading to a better QS).

Target Audience - Be sure that this is set to the broadest target market that you can allow (for your specific product). This will allow for the largest potential for impressions/clicks. You can always narrow the scope later.

That’s my advice!

Shanee
Don’t DIY, hire a PPC advertising company today!

PPC Experts At Last!

October 1st, 2008

At long last, I have officially been dubbed a “PPC Expert.” In case you haven’t seen the recent Dun & Bradstreet article, here it is folks!

Gotta love that 15 minutes of fame!

Shanee

If you are looking for a PPC Advertising Company, contact us today!

Site Flipping?

September 29th, 2008

Ok.  Everyone knows of the popularity of real estate and house flipping.  This is very popular for the “handy” person that can do most of the fix up work themselves.  They take a home that may be on the market for a great value, see the potential, remodel, fix it up, and sell it off for a profit!  This has been a popular and successful business strategy for the real estate savvy.  There’s even a reality show devoted to this for the high-end market.

So, let’s apply the same principles to the Internet.  I know SEO, I can do some web editing.  Can “site flipping” be a profitable business?  How long would it take to flip a site?  How much work would be involved?  How much of a profit (when you consider your time put into it) would be made?

I’m sure that it probably wouldn’t make for a good reality TV show… But, has anyone out there played with this in practice alone? How did it go?

Shanee

Please DON’T Duplicate Your Keywords!

September 26th, 2008

This one is for the PPC techies!

I was talking to a business colleague (another PPC marketer) the other day, and they mentioned that in a new PPC account (their identity will remain protected - Ha!) that they were managing, they found several instances of duplicate keywords across ad groups.  In search, they were able to validate multiple instances of their ads “double appearing” and outbidding each other!

Please don’t do this!  There are two reasons that quickly come to mind for why this is bad, bad, bad…

First, you are bidding against yourself!  So you are in effect in an auction AGAINST yourself.  The obvious reprocussion here is that you are driving up yor own CPC.  Silly!

Second, you are cutting your CTR in HALF!  Yes, you are.  Think of it this way.  If your ad shows twice for the same search, and one ad gets 100% CTR (which it won’t), that is cut in HALF b/c the impressions are doubled.  Now, you know that historical CTR is tied to Quality Score, which is tied to your Adwords CPC.  You see where this is heading.

So, bottom line:  Don’t duplicate your keywords across ad groups.  It won’t help you.  It is sloppy.

If you are curious if you are a duplicate keyword “offender,” use your Adwords Editor Tools to check and find duplicate keywords across ad groups.  It’s an easy mistake to make, but it’s also fairly painless (and important) to correct.

If you have hired a Pay Per Click advertising agency to manage your campaigns, please talk to them to ensure that they are following this practice.

Happy PPC’ing!

Shanee

Talk to a PPC Consultant and get your Adwords search engine marketing program started now!

Get Google-Friendly with URLs

August 22nd, 2008

What is the best way to name a URL on a site?

The current best practice for naming a URL is to separate the words by hyphens. This helps the crawlers to read each word separately, and will help to increase the SEO for your targeted keywords. When Google offers guidelines it’s best to pay attention!

How NOT to name a URL:

  • Don’t separate your URL keywords with spaces
  • Don’t separate your URL keywords with plus “+” signs
  • Don’t separate your URL keywords with underscores “_”

Best Practices to naming URLs:

  • Do separate most important keywords with hyphens “-”
  • Use no more than 3 hyphens, so you don’t appear to be spamming the SE’s
  • Use the most important keywords only, skip the articles (and, the, but, with)

These simple guidelines should help to give a slight boost to some of your pages! Have fun SEO’ing

Shanee
Get SEO help for your site.

Addicted to the iPhone

August 20th, 2008

Hello out there to all of my fellow iPhone fans!

I have to admit that I was a little behind the times when it comes to smart phones. I’ve never owed a cell phone that did more than answer calls — no text messaging, no camera, nothing. So, imagine my fascination when making the giant leap to the best-of-the-best with the iPhone. I love being able to check and answer emails remotely, but I also love the easy-to-use interface. I was immediately hooked!

Then, Apple allows you to have a variety of applications and games for the iPhone for FREE. I have also become addicted to checking out the “Top 100 Free Apps” page to see what’s the newest, most popular apps each day. My favorites so far are Pandora and Aurora Feint (very addicting).

One more thing that I couldn’t predict — My 3-year old is also ADDICTED to this thing. I’ve downloaded tons of the simple free games, and she can spend hours (if allowed) playing on this thing!

All I can say is that I’m in LOVE, and iPhone definitely beats the Blackberry!

What do you think?

Shanee